Privacy Policy

Paysection Privacy Policy

Effective Date: 2025-01-01

  1. Introduction

This Privacy Policy (“Policy”) explains how Paysection Inc. (“Paysection,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access or use our services—including our payment processing platform—and how we comply with applicable data protection laws (such as the GDPR, PIPEDA, CCPA, LGPD, etc.). This Policy is incorporated by reference into our Terms and Conditions. By using our services, you agree to the practices described herein.

  1. Definitions and Scope
  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation or set of operations performed on Personal Data, whether automated or not (e.g., collection, recording, storage, use, disclosure, erasure).
  • Services: All products and services offered by Paysection, including our websites, business services, and end-user services.
  • User Categories: You may be identified as a Customer (direct individual user), Representative (acting on behalf of a business), or Visitor (accessing our sites without registration).
  1. Information We Collect

We collect various categories of information to deliver our services and comply with legal obligations:

        A. Personal Information

  • Directly Provided Data: Your name, email address, phone number, address, financial details (such as bank account information and payment data), identification numbers, and company information.
  • Sensitive Data: Where applicable and with your explicit consent, information deemed sensitive under applicable law.

        B. Transactional Data

  • Details about transactions conducted via our platform, including amounts, dates, payment methods, and related metadata.

        C. Technical Data

  • Information automatically collected through cookies and other tracking technologies, including your IP address, browser type, device identifiers, operating system, usage data, and location data.
  • Cookies & Tracking: We use cookies (both first-party and third-party) to improve your experience, authenticate you, and offer personalized content. You can manage these settings through your browser.

        D. Additional Data

  • Any other information necessary to provide, secure, or improve our services.
  1. How We Use Your Information

We use your Personal Data for the following purposes:

  • Service Provision: To deliver, maintain, and improve our payment processing and related services.
  • Transaction Management: To process payments, manage settlements, and perform billing functions.
  • Identity Verification & Compliance: To verify identities and comply with regulatory requirements (including AML/CTF and KYC obligations).
  • Communication: To send account updates, notifications, and marketing communications (with your consent when required).
  • Analytics & Service Improvement: To monitor usage, analyze trends, and enhance our services.
  • Legal and Contractual Obligations: To enforce our Terms, protect our rights, and respond to legal obligations or requests from regulatory authorities.
  1. Data Sharing & Third-Party Processors

We may share your Personal Data with:

  • Service Providers: Third-party vendors (e.g., payment processors, cloud providers) under strict contractual safeguards.
  • Regulatory Authorities: When required by law or to comply with legal obligations.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales—provided the recipient agrees to protect your data.
  • Subprocessors: We may engage subprocessors for specific functions while ensuring they adhere to data protection standards.

We do not sell your Personal Data to third parties.

  1. Cross-Border Data Transfers

Your Personal Data may be transferred to and processed in countries outside your jurisdiction. We ensure that appropriate safeguards (such as Standard Contractual Clauses or Binding Corporate Rules) are implemented to protect your data in accordance with applicable laws.

  1. Data Security

We implement advanced technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. While we strive for the highest security, no transmission method over the internet or electronic storage system is completely secure.

  1. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For EU users, Personal Data is retained for a minimum of five (5) years following the termination of your relationship with us and may be extended to seven (7) years if required by law.

  1. Legal Bases for Processing (For EU Clients)

For users in the European Union, our processing of your Personal Data is based on:

  • Consent: Where you have provided explicit consent.
  • Contractual Necessity: To perform a contract with you.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override your fundamental rights.
  1. Breach Notification

In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with applicable law.

  1. Confidentiality and Non-Disclosure

       A. Confidential Information:
Any non-public information provided by you or collected through our services—including Personal Data and proprietary business information—is considered confidential.

       B. Obligations:
Both Paysection and you agree to keep such information confidential and use it solely for fulfilling our contractual obligations. Disclosure is permitted only when required by law or with appropriate safeguards.

       C. Exceptions:
Confidentiality obligations do not apply to information that (i) becomes public through no fault of the receiving party, (ii) is obtained from a third party without breach of confidentiality, or (iii) is independently developed without reference to the confidential information.

    12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience and authenticate users.
  • Analyze user behavior and offer personalized content.
  • Deliver targeted commercial offers. You can adjust your cookie preferences through your browser settings; however, disabling cookies may impact functionality.
  1. Data Subject Rights

Depending on your jurisdiction, you have the right to:

  • Access: Obtain a copy of your Personal Data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data under certain conditions.
  • Restriction: Ask for restrictions on processing.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection & Withdrawal: Object to processing or withdraw consent at any time (without affecting the lawfulness of prior processing). To exercise these rights, please contact us at [email protected].
  1. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect Personal Data from minors. If we learn that we have collected such data inadvertently, we will delete it promptly.

  1. Changes to This Policy

We may update this Policy periodically. Material changes will be communicated via email or a notice on our website. Your continued use of our services constitutes acceptance of the updated Policy.

  1. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

 

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